Overall it was a really comfortable stay on a business trip. Would recommend this place and would use them next time.

The very amiable staff working throughout the hotel. Easy access to Lehigh Valley airport, within 0.5 miles.

Exceptionally clean modern hotel, a nice size rooms. Well-trained staff; easy check in. Very nice clean building and rooms with a king size bed. Plenty of goodies for breakfast. Convenient location, 10 minutes' walk to Allentown Symphony Hall. Walking distance to the bus stop, 10 mins. My favorite property in Allentown.

Nicely decorated hotel, updated rooms, bravo!

The rooms with a king size bed. Comfortable and perfect location, next to Ppl Center Sports Arena;))

Everything was simply perfect. It was truly a comfortable stay on a business trip, the hotel exceeded high expectations.

Loved our well-appointed and well-kept rooms in this place.

Got Wheelchair Accessible room with a king size bed, the bedroom and all the expected amenities as expected.

I enjoyed the room with all the expected amenities, the bed was extremely comfy.

Modern hotel, new-fashioned rooms, free wi-fi. Well-trained staff, good breakfast with plenty of food. Perfect, magnificent location in the particularly good area. Also, easy access to Ppl Center Sports Arena.

The value for money at Renaissance was excellent, with spacious and well-decorated rooms. The location was great, with plenty of unique and interesting restaurants within walking distance. The staff were incredibly polite and professional, going above and beyond to rectify any issues and even providing a breakfast voucher for two.

More breakfast choices would have been appreciated, particularly in terms of variety and options available.

Average but some inexperienced staff

b In general: /b Too many small problems, not type usually associated with a “luxury” hotel. I have handicap issues and despite “accessible” room - I had to lift the coffee maker off the box containing the coffee etc. That was a poor arrangement. Also not enough light by the single chair in the room. No place to sit for a meal in the room and no surface to have room service in the room with my daughter. I am not technical so didn’t use iPad in the room. No information in the room on amenities, restaurant hours, room service or on Allentown etc. Staff was all pleasant even if a few were inexperienced. Not what I consider a luxury hotel but clean. Will look for a different hotel next time. br/ b Dining: /b Pleasant servers but evening servers very slow even when only 1 other table. Suggest you ask for a copy of your receipt (they don’t provide one usually) because our bill have several errors. I liked their soup. br/

The a double room was updated, had central heating, an individual safe and pay television. Enjoyed city view. The service was GOOD, we had a delicious and good breakfast. Also, free Wi-Fi was available throughout the property. The location was unbeatable - ease of access to Hamilton District.

The hotel had a quick check-in process with helpful staff. The room was clean and beautifully decorated. The breakfast buffet had a good variety of food options, including a omelette bar. it was a pleasant stay.

We had a fantastic stay at this hotel. The staff members were incredibly polite and professional, going above and beyond to ensure our satisfaction. The check-in process was smooth, and the front desk staff provided us with helpful recommendations for dining options. The room was lovely and clean, and the hotel's modern decor added to its charm. The beds were comfortable, allowing us to have a restful night's sleep. Additionally, the hotel is conveniently located right next to the PPL center, making it the perfect choice for those attending events at the local stadium.

Nothing, it was perfect.

Too many small annoying things

b In general: /b You expect a few problems when you travel but too many small issues. I will say the valet staff was great, Louis, Liz & others. Morning server in restaurant, Nicki, was great. Other servers really slow, even when only 1 other table. Staff was all pleasant even though at check in the person seemed inexperienced. Towels are thin & scratchy. On check out they caught the 1st error where they double charged me for parking. However they missed the $800 error charging for rooms that were on rooms that were prepaid. Front desk person told me to check my Amex card for the credit. I explained no, what you do is email me a copy of the credit. Another small lack of experience issue. There is no place in the room for 2 people to eat a room service meal. Nothing in the room about room service. iPad in room did not work properly, could not access Services. Called front desk & they corrected problem but only lasted for that day. So while rooms were ok don’t expect experienced service every time but staff is friendly. br/

The location was excellent, close to Allentown Symphony Hall. The staff was accommodating and exceptionally nice, and requests were handled quickly.